Privacy Policy

VOXTELEFONY PRIVACY POLICY Effective Date: April 1, 2026 Last Updated: August 4, 2026 1. INTRODUCTION VoxTelefony ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Services"). By using VoxTelefony, you agree to the terms of this Privacy Policy. 2. INFORMATION WE COLLECT 2.1 Information You Provide We may collect the following information when you use our Services: • Name (if provided) • Email address • Phone number • Account login credentials 2.2 Automatically Collected Information We may collect limited technical data necessary for app functionality: • Device type and model • Operating system version • IP address (used for service delivery and security) • App usage logs (for troubleshooting and performance) 3. HOW WE USE YOUR INFORMATION We use your information solely to: • Provide and operate VoxTelefony services • Enable voice calls, messaging, and virtual number services • Authenticate users and maintain account security • Process payments and subscriptions (via third-party providers) • Improve app performance and reliability • Provide customer support 4. TRACKING AND ADVERTISING VoxTelefony: • Does NOT track users across apps or websites • Does NOT use third-party advertising networks • Does NOT sell user data We do not engage in cross-app tracking as defined by Apple's App Tracking Transparency framework. 5. SHARING OF INFORMATION We do not sell or rent your personal data. We may share limited data with trusted third parties only when necessary: • Payment processors (e.g., Stripe, Paystack) for transactions • Telecommunications providers for call routing and messaging • Cloud service providers for hosting and infrastructure All partners are required to maintain strict confidentiality and data protection standards. 6. DATA SECURITY We implement appropriate technical and organizational measures to protect your data, including: • Secure servers and encryption • Access controls and authentication • Continuous monitoring for security threats However, no system is completely secure, and we cannot guarantee absolute security. 7. DATA RETENTION We retain your data only for as long as necessary to: • Provide our services • Comply with legal obligations • Resolve disputes and enforce agreements You may request deletion of your data at any time. 8. YOUR RIGHTS Depending on your location, you may have the right to: • Access your personal data • Request correction or deletion • Object to or restrict processing • Withdraw consent at any time To exercise your rights, contact us at: info@voxtelefony.com 9. CHILDREN'S PRIVACY VoxTelefony is not intended for individuals under the age of 13. We do not knowingly collect data from children. 10. INTERNATIONAL USERS Your data may be processed in countries outside your residence, including jurisdictions that may have different data protection laws. 11. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time. Changes will be posted with an updated "Last Updated" date. 12. SMS MESSAGING PROGRAM VoxTelefony operates an SMS messaging program for account holders who opt in. By opting in, you agree to receive the following types of messages: • Account notifications (e.g., payment confirmations, service updates) • Verification codes (e.g., for account authentication) • Customer-care messages (e.g., support responses) • Messages you initiate through VoxTelefony (e.g., replies to your virtual number) Message frequency varies based on your account activity and usage. Message and data rates may apply from your mobile carrier. Opt Out: Reply STOP to any message to opt out at any time. Help: Reply HELP for help. Support: support@voxdigits.com or +1 207 387 1513. Data Privacy: Your mobile opt-in and consent data is not sold or shared with third parties for their marketing purposes. 13. CHATGPT AND AI APP INTEGRATION VoxTelefony provides a public, read-only integration for ChatGPT and other compatible AI clients. This integration may retrieve public virtual-number availability, eSIM plan information, and retail service rates. It does not provide access to private account data, contact lists, call recordings, message content, wallet balances, or account credentials, and it cannot purchase a service, send a message, or place a call. Questions and prompts submitted within ChatGPT are processed by OpenAI under OpenAI's applicable terms and privacy policies. VoxTelefony receives only the tool parameters needed to answer a requested catalogue or pricing query and the resulting technical service logs used for reliability, security, and abuse prevention. 14. CONTACT US If you have any questions or concerns, contact us: VoxTelefony Communications LLC Email: privacy@voxtelefony.com Support: support@voxdigits.com Phone: +1 207 387 1513 Website: https://voxtelefony.com 15. COMPLIANCE STATEMENT This Privacy Policy is designed to comply with: • Apple App Store Guidelines • General Data Protection Regulation (GDPR) • Applicable data protection laws By using VoxTelefony, you acknowledge that you have read and understood this Privacy Policy.